Privacy policy

UNLIMITED TRAVEL & TOURS / KrystalTours.com Privacy Policy

As an UNLIMITED TRAVEL & TOURS customer, you are in control of all your travel-planning. We know you want to remain in control of your personal information as well. As a provider of online reservations for travel, we realize that earning and retaining your trust is of paramount importance and it's a responsibility we take very seriously, every day.

That's why we've provided this Privacy Policy, which sets forth our policies regarding the collection, use and protection of the personal information of those using the KrystalTours.com website. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e-mail address and credit card number.

We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent our customers' personal information to third parties. .

Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure that you have the current version.

This Privacy Policy explains the following:

  • What personal information we collect from you and how we use it
  • With whom (if anyone) your personal information is shared
  • How you can update or correct your personal information
  • What safeguards we have in place to protect your personal information
  • Other information you should know about your privacy

What personal information does UNLIMITED TRAVEL & TOURS gather from me and how is this information used?

When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). A valid credit card is required to make a purchase on our site.

Making a Purchase

In order to purchase travel and related services through our site, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of the person(s) traveling (if not you). We may also ask you for other personal information, such as your frequent traveler numbers. We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your reservation available to you or other persons authorized by you to receive such information. For example, if you forgot your flight number, you or another person authorized by you may retrieve that information from us after providing information sufficient in our eyes to confirm your identity or that such other person is authorized by you to receive that information.

Express Consent To Receive Pre-Recorded And Text Messages

When you make a booking on our site, we request you to provide us with a contact telephone number. We will use your telephone number in the event that we need to inform you of changes or other matters that may affect your booking or trip, such as changes due to flight delays, inclement weather, and cancellations. We may use an automatic telephone dialing system, artificial or prerecorded voice messages, or text messages to provide you with such updates. When you provide us with a cellular, wireless, or mobile telephone number as the contact number for a trip, you agree that you are providing us with your express consent to receive prerecorded voice messages or text messages related to your booking from UNLIMITED TRAVEL & TOURS or any of our vendors or suppliers. If you do not wish to receive these trip updates on your cellular or mobile phone, please provide us with another telephone number.

Member Registration

If you choose to become a registered member of UNLIMITED TRAVEL & TOURS/KrystalTours.com website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete air, hotel, car, and other reservations; (iii) to allow us to contact you for customer service purposes, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to our site. In addition, we need your e-mail address to confirm your new member registration and each reservation you transact on our site. As an UNLIMITED TRAVEL & TOURS member you will also occasionally receive updates from us about fare sales in your area, special offers, new UNLIMITED TRAVEL & TOURS services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages.
Member Profile

As an UNLIMITED TRAVEL & TOURS/KrystalTours.com member, you can choose to complete your online profile by providing us with travel preferences, frequent-traveler or affinity numbers, credit-card billing information, paper ticket delivery address, and other personal information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly. For example, you can store your airline frequent-flyer numbers so that when your make a reservation on that airline, we can automatically pre-fill the frequent-flyer number input box for you.

TSA Secure Flight Information for travel to/from the U.S.A.

Under the Transportation Security Administration (TSA) Secure Flight program most air passengers are now required to provide their full name, date of birth, and gender (plus redress number, when applicable). You do not need to provide this information while making your trip reservation, but you must provide the information to your airline(s) sometime before your trip. If you provide date of birth, gender, or redress number during the booking process, we will not permanently store this personal information for any travelers, aside from the required entries in the air reservation record. We will not disclose this information to any third parties other than the applicable airline(s). If you are making a reservation for travelers other than yourself, you should make sure each traveler agrees, in advance, that you may disclose their personal information to us.

Secure Flight is a federally mandated program set forth in the Secure Flight Final Rule, published in the Federal Register Volume 73, Number 209. The TSA privacy notice can be found in Section 1560.103 of the Secure Flight Final Rule:

The Transportation Security Administration of the U.S. Department of Homeland Security requires aircraft operators to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. section 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. Providing this information is voluntary; however, if it is not provided, you may be subject to additional screening or denied transport or authorization to enter a sterile area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA’s Web site at www.tsa.gov.

Third Parties Offering Promotions, Products, or Services

UNLIMITED TRAVEL & TOURS may share your personal information with third parties when you engage in certain activities on our site that are sponsored by third parties, such as electing to receive information or communications from a third party (such as a hotel company or a tourism board for a particular destination), or electing to participate in contests, sweepstakes, games or other programs sponsored in whole or in part by a third party. UNLIMITED TRAVEL & TOURS may also share your personal information when you respond to promotional materials from UNLIMITED TRAVEL & TOURS and authorize a third party to use your personal information for purposes such as, for example, sending you additional promotional materials, providing you a product or service, or entering you in a contest, sweepstakes or game. We refer to all of these activities and requests as "Sponsored Activities." When you participate in Sponsored Activities, you will either be required or requested to agree that UNLIMITED TRAVEL & TOURS may send your personal information (such as, in some cases, your mailing address or e-mail address) to the sponsor, and the sponsor may use your personal information in accordance with the sponsor's privacy practices. In each case described in this section, UNLIMITED TRAVEL & TOURS will only share your personal information after receiving your consent. You should know that when UNLIMITED TRAVEL & TOURS shares your personal information with a third party under any circumstance described in this section, your personal information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by UNLIMITED TRAVEL & TOURS' Privacy Policy with respect to its use and further sharing of your personal information.

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and UNLIMITED TRAVEL & TOURS' use of cookies is similar to that of such travel booking sites as Travelocity, Expedia and Orbitz, as well as Yahoo!, CNN.com and other reputable online companies.

First and foremost, you can rest assured that no personal information about you is gathered or stored in the cookies placed by the KrystalTours.com web site and, as a result, none can be passed on to any third parties.

Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. UNLIMITED TRAVEL & TOURS supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking UNLIMITED TRAVEL & TOURS cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like UNLIMITED TRAVEL & TOURS.

Other

From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.

With whom (if anyone) will my personal information be shared?

When you reserve or purchase travel services through UNLIMITED TRAVEL & TOURS, we provide to the airline, hotel, car-rental agency, travel agency or other involved third party only that portion of your personal information that is needed for the successful fulfillment of your travel arrangements.

What safeguards are in place to protect the loss, misuse or alteration of your information?

All personal information you provide to UNLIMITED TRAVEL & TOURS is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

What other information should I know about my privacy?

UNLIMITED TRAVEL & TOURS contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which UNLIMITED TRAVEL & TOURS has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your UNLIMITED TRAVEL & TOURS membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, UNLIMITED TRAVEL & TOURS may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of UNLIMITED TRAVEL & TOURS or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if UNLIMITED TRAVEL & TOURS or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

What we do NOT do: a warning about "phishing"

We do not and will not, at any time, request your credit card information, login name, or password, in an unsecure or unsolicited e-mail or telephone communication.

Identity theft and the practice currently known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about phishing, you may want to visit the U.S. Federal Government website "OnGuard Online" at http://onguardonline.gov/phishing.html.

This Privacy Policy is effective as of August 24, 2010. We may change or supplement this Privacy Policy from time to time. Any material changes in the way UNLIMITED TRAVEL & TOURS uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If we decide to change this Privacy Policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may request that we remove your personal information (and/or that of other individuals for whom you made travel reservations) from our records by contacting us by e-mail, phone or fax. We will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.

Thank you for using UNLIMITED TRAVEL & TOURS!